Set up an authenticator app
An authenticator app gives you a fresh six-digit security code when you sign in. Choose either Google Authenticator or Microsoft Authenticator—you only need one.
Before you start
Open the TerminalERP setup page on a computer or tablet and keep your phone nearby. You will use the phone to scan the square QR code shown by TerminalERP.
Save your recovery codes
After setup, TerminalERP will show recovery codes. Save them somewhere private and separate from your phone. Each recovery code can be used once if your phone is unavailable.
How to sign in later
- 1
Enter your TerminalERP email address and password.
- 2
Open your authenticator app and find TerminalERP.
- 3
Enter the current six-digit code before it changes. The app can generate this code even when your phone is offline.
Keep your account safe
Never send anyone your QR code, six-digit code, setup secret, or recovery codes. A TerminalERP administrator will never ask you to share them.
If a code is not accepted
- Make sure you selected the TerminalERP entry in your app.
- Wait for a new code and enter it promptly.
- Turn on automatic date and time in your phone settings.
- Use one of your saved recovery codes if your phone is unavailable.
- Contact your TerminalERP administrator if you changed or lost your phone.